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Scope
This Privacy Policy describes how we handle your personal information for our services on the Dig and
Swap website. It applies generally to the dignswap.com website and other related websites where this
policy appears in the footer of the page (the Sites). This Privacy Policy is effective upon acceptance
for new users and is otherwise effective on February 1st, 2007.
Collection
You can browse the Sites without telling us who you are or revealing any personal information about yourself.
Once you give us your personal information, you are not anonymous to us. If you choose to provide us with
personal information, you consent to the transfer and storage of that information to our servers located
in the United States.
We may collect and store the following personal information:
email address, physical contact information, and (depending on the service used) sometimes financial information, such as credit card or bank account numbers;
transactional information based on your activities on the Sites (such as bidding, buying, selling, item and content you generate or that relates to your account);
shipping, billing and other information you provide to purchase or ship an item;
computer sign-on data, statistics on page views, traffic to and from the Site, and ad data;
other information, including IP address and standard web log information, and
Marketing
We don't sell or rent your personal information to third parties for their marketing purposes without your
explicit consent. We may combine your information with information we collect from other companies
(such as demographic data) to improve and personalize our services. If you don't wish to receive marketing
communications from us, simply indicate your preference once you sign-in on in My Dig and Swap.
Use
Our primary purpose in collecting personal information is to provide you with a safe, smooth, efficient,
and customized experience. You agree that we may use your personal information to:
provide the services and customer support you request;
resolve disputes, collect fees, and troubleshoot problems;
prevent potentially prohibited or illegal activities, and enforce our User Agreement;
customize, measure, and improve our services and the Sites' content and layout;
tell you about targeted marketing, service updates, and promotional offers based on your communication
preferences; and compare information for accuracy, and verify it with third parties.
Our Disclosure of Your Information
We may disclose personal information to respond to legal requirements, enforce our policies, respond
to claims that a listing or other content violates the rights of others, or protect anyone's rights,
property, or safety.
We may also share your personal information with:
members of our corporate family to help detect and prevent potentially illegal acts and provide joint
services; (Our corporate affiliates will market only to users who request these services.)
service providers under contract who help with our business operations; (such as fraud investigations,
bill collection, affiliate and rewards programs and co-branded credit cards)
law enforcement or other governmental officials, in response to a verified request relating to a criminal
investigation or alleged illegal activity; (In such events we will disclose name, city, state, telephone
number, email address, User ID history, fraud complaints, and bidding and listing history.) and
other business entities, should we plan to merge with or be acquired by that business entity. (Should
such a combination occur, we will require that the new combined entity follow this privacy policy with
respect to your personal information. If your personal information will be used contrary to this policy,
you will receive prior notice.)
Without limiting the above, in an effort to respect your privacy and our ability to keep the community
free from bad actors, we will not otherwise disclose your personal information to law enforcement, other
government officials, or other third parties without a subpoena, court order or substantially similar
legal procedure, except when we believe in good faith that the disclosure of information is necessary to
prevent imminent physical harm or financial loss or to report suspected illegal activity.
Activity Associated with User IDs
Your User ID is displayed throughout Dig and Swap and is therefore available to the public. All of your
activities on the Site will be traceable to your User ID. Other people can see your bids, items that you
have traded in the past, feedback, ratings and associated comments, and so on. Notices are sent to other
community members regarding suspicious activity and policy violations on the Site and refer to User IDs
and specific items. Therefore, if you associate your name with your User ID, the people to whom you have
revealed your name to will be able to personally identify your Dig and Swap activities.
Using Information from Dig and Swap
When users are involved in a transaction, they may have access to each other's name, User ID, email address,
and other contact and shipping information.
You agree to use user information only for:
Dig and Swap transaction-related purposes that are not unsolicited commercial messages;
using services offered through Dig and Swap (e.g. escrow, insurance, shipping and fraud complaints), or
other purposes that a user expressly chooses.
Cookies
We use "cookies" (small files placed on your hard drive) on certain pages of the Site to help analyze our
web page flow, customize our services, measure promotional effectiveness, and promote trust and safety.
A few important things you should know about cookies are that:
We offer certain features that are only available through the use of cookies.
We use cookies to help identify you and maintain your signed-in status.
Most cookies are "session cookies," meaning that they are automatically deleted from your hard drive at
the end of a session.
You are always free to decline our cookies if your browser permits, although doing so may interfere with
your use of the Sites.
You may encounter cookies from third parties on certain pages of the Sites that we do not control. (For
example, if you view a web page created by another user, there may be a "cookie" placed by that web page.)
No spam, spyware or spoofing
We and our users do not tolerate spam. Make sure to set your Dig and Swap notification preferences so we
communicate to you as you prefer. You are not licensed to add other Dig and Swap users, even a user who
has purchased an item from you, to your mail list (email or physical mail) without their express consent.
To report Dig and Swap related spam or spoof emails to Dig and Swap, please forward the email to
spam@dignswap.com or spoof@dignswap.com. You may not use our communication tools to send
spam or otherwise send content that would violate our User Agreement. We do filter and automatically
scan messages before they are sent for viruses and other illegal or prohibited content but do not
permanently store email messages sent through these tools. If you send an email to an email address
that is not registered in our community (via Refer a Friend or other tool), we do not permanently store
that email or use that email address for any marketing purpose. We do not rent or sell these email addresses.
Account Protection
Your password is the key to your account. Use unique numbers, letters, and special characters and do not
disclose your Dig and Swap password to anyone. If you do share your password or your personal information
with others, remember that you are responsible for all actions taken in the name of your account. If you
lose control of your password, you may lose substantial control over your personal information and may be
subject to legally binding actions taken on your behalf. Therefore, if your password has been compromised
for any reason, you should immediately notify Dig and Swap and change your password.
Accessing, Reviewing and Changing Your Personal Information
You can see, review and change most of your personal information by logging into the Site. Generally, we
will not manually modify your personal information because it is very difficult to verify your identity
remotely. You must promptly update your personal information if it changes or is inaccurate. Once you make
a public posting, you may not be able to change or remove it. Upon your request, we will close your account
and remove your personal information from view as soon as reasonably possible, based on your account
activity and in accordance with applicable law. We do retain personal information from closed accounts in
order to comply with law, prevent fraud, collect any fees owed, resolve disputes, troubleshoot problems,
assist with any investigations, enforce our Dig and Swap User Agreement, and take other actions otherwise
permitted by law.
Security
Your information is stored on our servers located in the United States. We treat data as an asset that must
be protected and use lots of tools (encryption, passwords, physical security, etc.) to protect your personal
information against unauthorized access and disclosure. However, as you probably know, third parties may
unlawfully intercept or access transmissions or private communications, and other users may abuse or
misuse your personal information that they collect from the Site. Therefore, although we work very hard to
protect your privacy, we do not promise, and you should not expect, that your personal information or
private communications will always remain private.
Third Parties
Except as otherwise expressly included in this Privacy Policy, this document addresses only the use and
disclosure of information we collect from you. If you disclose your information to others, whether they are
bidders, buyers, or sellers on our Site or other sites throughout the Internet, different rules may apply to
their use or disclosure of the information you disclose to them. Since Dig and Swap does not control the
privacy policies of third parties, you are subject to the privacy policies of those third parties. We
encourage you to ask questions before you disclose your personal information to others.
General
We may amend this Privacy Policy at any time by posting the amended terms on the Site. All amended terms
automatically take effect 30 days after they are initially posted on the Site.
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